Contact

Not finding what you need in our FAQ? Choose an option below to contact us directly:

Live Chat

Start a conversation with one of our customer support agents for help with any questions or concerns. Open the live chat bubble found at the bottom-right corner of the screen.

Email

Frequently Asked Questions

Please read the FAQ before sending a message:

Anyone over the age of 19 and residing in Canada are eligible to make purchases on Myconica.com

All Myconica mushrooms and mushroom products are produced in accordance with our process.

Yes! All Myconica products are organic, and are produced with certified organic ingredients. Read more about our process

Currently we accept cryptocurrency (Bitcoin) and Interac E-Transfer.

Cryptocurrency is an easy way to anonymously send funds, while Interac e-Transfer is a free and secure payment service available through most Canadian banks. After your purchase, instructions will be provided to complete payment.

Using Bitcoin is a fast, secure, and anonymous way to pay for your order. A few steps are required before you can start making payments:

  1. Get a Bitcoin wallet: sign up for a certified Canadian cryptocurrency wallet service, we recommend Newton or Shakepay.
  2. Fund your wallet: transfer funds from your Canadian bank account to your new Bitcoin wallet. Most services support Interac e-Transfers deposits to your wallet!
  3. Pay for your order: once your wallet is funded, place your Myconica order. Next, transfer funds from your Bitcoin wallet; simply scan the provided QR code, and input the desired Bitcoin amount to send as shown on the screen.
  4. Done! Once your order is paid, the transfer will take some time to process. You will receive a confirmation email once your order is successful!

We exclusively ship within Canada, at this time we do not offer international shipping.

Of course! We use Canada Post for all shipments, which can deliver to Canadian PO boxes. You also have the option of selecting "Deliver to post office" after your order is shipped - no PO box required!

Orders are usually filled the same day on weekdays, or the next business day. We exclusively ship with Canada Post, which delivers nation-wide within 2-5 business days.

Note: due to winter conditions, some packages may be delayed with Canada Post. Please Contact Us if your package is taking longer to arrive than anticipated.

When free shipping is included, packages are shipped with Canada Post Expedited Parcel by default, and the Xpresspost option is offered at a discounted rate.

All orders include automatic tracking, and deliver to most of Canada in 2-5 business days.

We aim to use environmentally friendly shipping and packing material, however, we will reuse shipping material that has been sent to us by our suppliers.

Due to the nature of products sold, we cannot offer any returns or exchanges on purchases. Please Contact Us if you have any questions or concerns with your purchase.

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Testimonials

Myconica strives to leave every customer with a memorable experience. Reach out through our website live chat if you have any questions along your journey!

View All

At first I was drawn in by their deals but what really sold me was the website chat assistant. I’ve only done psychedelics a couple of times in low doses so I had quite a few questions about the recommended doses, the strain differences and the micro dosing pills. The team on the other side of the chat was amazing and so patient answering my questions...

Yeah, so all around happy with my experience. 10/10. I saw someone post a review of these last week. They said the ordering experience was great, and I agree. Chat function in their site works and the team is super helpful...

This is my second time ordering with these guys and the process is always super swift and the products are really beautiful. This time I got the microdose starter kit and it came with a free 200mg gift for Christmas!

Huge props to Myconica for this order! Ran into a technical glitch during my order, but they were fantastic to deal with via email/website chat, and went above and beyond to retain my business and make sure I felt comfortable. I am super grateful, and would highly recommend them on customer service alone...

The product is phenomenal. My girlfriend and I took some before going on a walking trail and we felt very uplifted and full of mental clarity with just enough whimsical magic. They took about 20 minutes or so to kick in, as expected, but wow, they are perfectly potent! These are by far the best mushrooms I have experienced in capsule form thus far...

Simple and beautiful website with a smooth ordering process. Live chat if you have questions about the products. Came within 7 business days. Packaging professional and slick. I’ve been taking the micro dose tablets and saving the big stems for a spring adventure. 10/10 will order again...